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Privacy Policy

The privacy policy for wantedwinn.com is established to clearly outline how personal data is handled in accordance with applicable Australian law and industry best practices. This policy applies to all users of wantedwinn.com, including players and visitors. Effective date: 1 January 2025.

Who We Are

OBSERVE: wantedwinn.com is operated as part of Dama N.V., registered at Scharlooweg 39, Willemstad, Curaçao, with further operational support from Strukin Limited (Cyprus). The main regulatory license is Curaçao eGaming License 8048/JAZ, issued by Antillephone N.V. and valid through 2025. EXPAND: To facilitate compliance and responsible data practices, a Data Protection Officer (DPO) has been designated. REFLECT: Contact details and corporate information are provided to ensure transparent communication and legal accountability.

  • Legal Operator: Dama N.V. (Parent Company)
  • Legal Address: Scharlooweg 39, Willemstad, Curaçao
  • Operational Subsidiary: Strukin Limited (Cyprus)
  • Game License: Curaçao eGaming 8048/JAZ, Authority: Antillephone N.V., valid until 2025
  • Contact for Privacy Matters: Data Protection Officer (DPO) - please use the feedback form or support channel on wantedwinn.com for initial data protection inquiries

What Personal Data We Collect

OBSERVE: wantedwinn.com collects various categories of data to facilitate account management, regulatory compliance, and user experience. EXPAND: Both directly provided and automatically collected data are processed. REFLECT: Ensuring users understand the nature and scope of data collection improves transparency and supports consent accuracy.

  • Personal Identification Data: Full name, date of birth, address, email address, phone number, identification documents (if required for verification or legal compliance)
  • Technical Data: IP address, device/browser information, session logs, time zone, language settings
  • Payment and Financial Data: Payment method information, transaction history, withdrawal and deposit records (collected solely for processing transactions and meeting regulatory requirements)
  • Behavioral Data: Betting and gaming history, player preferences, on-site actions (clicks, navigation, session durations)
  • Cookies and Tracking Technologies: Session and persistent cookies, third-party cookies, pixels, and other tracking technologies used for site functionality, security, analytics, and marketing

Legal Basis for Processing

OBSERVE: Personal data processing at wantedwinn.com is based on obligations arising from law, contractual necessity, legitimate interests, and user consent. EXPAND: Each processing activity is mapped to a specific legal ground in accordance with Australian privacy requirements (Privacy Act 1988 and OAIC guidelines) and international standards. REFLECT: Clear articulation of legal bases ensures enforceable user rights and organizational obligations.

  1. Performance of Contract: Data is necessary to create, administer, and maintain user accounts, process payments, and deliver casino services.
  2. User Consent: Explicit user consent is obtained where required, especially for marketing communications and non-essential cookies. Consent may be withdrawn at any time via provided mechanisms.
  3. Compliance with Legal Obligations: Processing is required to meet regulatory and statutory duties, including anti-money laundering (AML), consumer protection, responsible gambling obligations, and Know Your Customer (KYC) verification in accordance with AU laws and Curaçao license conditions.
  4. Legitimate Interests: Analytics for site improvement, prevention and detection of fraud or misuse, network and information security, and ensuring the integrity of gaming operations. Processing does not override user privacy rights or freedoms.

Purpose of Processing

OBSERVE: Each data processing activity by wantedwinn.com is tied to defined legitimate purposes. EXPAND: Purposes align with operational, legal, and user service needs, supporting both business and regulatory compliance. REFLECT: Clearly stating purposes enables transparency and substantiates lawful processing.

  • Account Creation and Management: To onboard users, verify identity, and administer profiles.
  • Casino Operations: To enable deposits, withdrawals, gameplay, and awarding of winnings.
  • Compliance: To fulfill obligations such as KYC, AML, responsible gambling, and regulatory reporting (AU and Curaçao regulations).
  • Customer Support: To respond to requests, questions, and resolve disputes.
  • Marketing and Promotional Communication: To inform users of offers and new features (where user consent is given; opt-out always available).
  • Analytics and Service Improvement: To monitor usage, understand user preferences, and optimize user experience.
  • Security and Fraud Prevention: To detect and prevent unauthorized activity, fraud, and abuse of the platform.

Disclosure & Sharing

OBSERVE: Personal data at wantedwinn.com may be shared under defined circumstances with explicit or implicit user knowledge. EXPAND: All disclosures are strictly regulated and limited to necessary purposes, ensuring third parties match or exceed our data protection standards. REFLECT: Only minimum necessary data is shared, and legally binding agreements are in place where required.

  1. Payment Processing Partners: Financial data may be shared with banks, payment service providers, and related intermediaries solely for transaction completion, compliance, and anti-fraud screening.
  2. Service Providers and Contractors: Select partners providing IT, hosting, customer support, or game content may access data only for clearly defined purposes under confidentiality agreements.
  3. Regulators and Authorities: Data may be disclosed to regulatory agencies in Australia, Curaçao, or other relevant jurisdictions, but only as mandated by law or required for investigation and compliance.
  4. Affiliates and Parent Companies: Data may be shared within the Dama N.V. group (including Strukin Limited) for legitimate operational and compliance reasons.
  5. Advertising Networks: With user consent, certain non-sensitive information may be shared for targeted marketing via affiliates or advertising partners; users retain complete opt-out rights.

Legal Obligation: Any disclosure will always conform to applicable legal standards and will be limited to what is strictly required for the stated purpose.

International Transfers

OBSERVE: As part of a global gaming group, wantedwinn.com may transfer personal data outside Australia, notably to the EEA, Curaçao, and Cyprus. EXPAND: Such transfers are necessary for operational support but subject to rigorous data protection standards. REFLECT: Adequate safeguards, including Standard Contractual Clauses (SCCs) and data processing agreements, ensure lawful handling in line with AU and international law.

  • Destination Countries: Curaçao, Cyprus, EEA, and any other jurisdiction where parent or affiliate companies, data hosting, or payment processors are located.
  • Protection Guarantees: All transfers are governed by legally binding agreements (including SCCs) that guarantee equivalent data protection.
  • Additional Safeguards: Routine evaluations and technical measures such as encryption ensure data remains protected during and after transfer.

Regional Compliance Note: All cross-border transfers are aligned with AU Privacy Principles and OAIC recommendations, and, where required, advance user notification and consent are obtained.

Data Retention

OBSERVE: Data retention at wantedwinn.com is aligned with both business and regulatory obligations. EXPAND: Retention periods reflect the category of data, legal mandates (including those for gambling and financial services), and user rights to erasure or objection. REFLECT: Data is permanently deleted or anonymized when no longer necessary.

  1. Personal Identification and Account Data: Retained up to 5 years after account closure or longer where required for legal or dispute resolution purposes.
  2. Transaction and Payment Data: Retention for at least 5 years post-transaction to comply with anti-money laundering and record-keeping obligations.
  3. Behavioral and Analytical Data: Retained for analytics as long as necessary; anonymized where possible after account deactivation, unless required for compliance or investigations.
  4. Cookies and Tracking Data: Retention period is defined within our Cookie Policy and dependent on cookie type; users can manage or delete cookies at any time (see below).
  5. Early Deletion: Upon validated user request, deletion will occur unless overriding legal grounds necessitate further retention.

Legal Compliance: All retention schedules are reviewed annually and updated to meet AU and Curaçao legal obligations, with 2025 as the review horizon.

Your Rights

OBSERVE: wantedwinn.com recognizes and upholds user rights in accordance with the Australian Privacy Principles and global best practices. EXPAND: Mechanisms for exercising rights are accessible and transparent. REFLECT: Users remain in control of their data at every stage.

  • Right to Access: Request a copy of your personal data, and information about how it is processed.
  • Right to Correction: Request correction of inaccurate or incomplete data.
  • Right to Deletion ("Right to be Forgotten"): Request erasure of your information unless retention is necessary for legal compliance.
  • Restriction of Processing: Request limited processing in defined circumstances (e.g., pending objection, accuracy dispute).
  • Objection: Object to processing for direct marketing or if processing is based on legitimate interests, except where overriding lawful grounds exist.
  • Data Portability: Request transfer of your personal data to you or another service provider in a portable format where applicable.
  • Withdraw Consent: Withdraw consent to marketing communications or certain processing activities at any time using provided opt-out facilities.

Procedural Steps: All rights requests will be addressed within required legal timeframes (generally within 30 days). Identification verification may be required to process requests. For all rights requests, contact our DPO or use the support channels provided on wantedwinn.com.

Cookies & Tracking Technologies

OBSERVE: wantedwinn.com uses multiple types of cookies and tracking technologies. EXPAND: These tools enhance site functionality, security, analytics, and targeted marketing. REFLECT: Full control and transparency regarding cookies is provided to users.

  • Session Cookies: Essential for site security and core functions; expire when your session ends.
  • Persistent Cookies: Retain preferences and enhance user experience; remain until set expiry or user deletion.
  • Third-Party Cookies: Provided by analytics (e.g., Google Analytics) and advertising partners (activated only with consent).
  • Control: Users may manage cookies using browser settings, and on-site cookie settings panel, or withdraw consent for non-essential cookies at any time.

Legal Obligation: Acceptance of essential cookies is required for core site use; users may choose to disable or limit other cookies in compliance with AU rules and international best practices.

Data Security

OBSERVE: Security of personal data is foundational at wantedwinn.com. EXPAND: Robust organizational and technical measures are implemented to safeguard all user data. REFLECT: Continuous improvement processes are maintained to ensure highest security standards in 2025-2025 and beyond.

  1. Encryption & SSL: All data in transit is protected with industry-standard SSL encryption. Sensitive data is encrypted at rest where technically feasible.
  2. Access Controls: Access to data is strictly restricted to authorized personnel on a need-to-know basis; access is monitored and logged.
  3. Regular Audits: Both internal and independent audits are performed annually to assess data security and regulatory compliance.
  4. Organizational Safeguards: All staff undergo regular data privacy and security training. Written policies address breach response, reporting, and escalation, aligned with AU breach notification requirements.
  5. Incident Response: Security incidents are investigated promptly, and affected users are notified in accordance with AU law, including the Notifiable Data Breaches scheme (NDB).

Complaints & Contacts

OBSERVE: wantedwinn.com provides clear and accessible channels for data protection inquiries and complaints. EXPAND: Complaints are handled promptly, fairly, and transparently by the DPO. REFLECT: Users are empowered to escalate unresolved concerns via independent authorities if necessary.

  • Contact for Data Protection: Data Protection Officer - Use the online feedback/support form at wantedwinn.com
  • Complaint Procedure:
    • Submit your complaint or inquiry via the contact channel above, providing sufficient information for identification and investigation.
    • The DPO will acknowledge receipt within 7 business days and seek to resolve the issue within 30 days.
    • If you are unsatisfied with the resolution or have further concerns about privacy practices, you may contact the Office of the Australian Information Commissioner (OAIC) for independent review (oaic.gov.au).

Updates

OBSERVE: wantedwinn.com maintains and updates its privacy policy regularly to reflect legal and operational changes. EXPAND: Users will always be informed of substantive changes affecting their rights or obligations. REFLECT: Users should review this policy periodically for the latest version and may request a copy at any time.

  • Change Notification: Updates to this policy will be announced via a prominent notice on the wantedwinn.com homepage and, where necessary, via email to registered users.
  • Last Revision Date: 1 January 2025 (all retention and compliance periods aligned through 2025).

Legal Disclaimer: This policy is governed by the laws of Australia, with additional compliance under the Curaçao eGaming regulations, and is valid for all users accessing wantedwinn.com.