Terms & Conditions

OBSERVE: Identify and clarify all key terminology to ensure legal certainty and user understanding within the context of online gambling operated by wantedwin for AU users.
EXPAND: Include implicit terms critical to AU compliance and online gaming standards.
REFLECT: Present all essential definitions to prevent ambiguity and facilitate consistent contract interpretation.

Operator: The legal entity responsible for the provision of gambling services on wantedwinn.com. For this agreement, the Operator is Dama N.V., Scharlooweg 39, Willemstad, Curaçao, holder of Curaçao eGaming License 8048/JAZ (valid until 2025).
User / Player: Any individual registered with wantedwinn.com, residing or present in Australia, who utilizes the services offered.
Bet: The placement of money or value on a game or event as defined by wantedwinn.com's service offerings.
Bonus: Any promotional credit, free spins, or similar reward credited to a User's account under specified conditions.
Wager: The act of risking money or Bonus funds on an eligible game, subject to defined requirements.
KYC (Know Your Customer): Verification procedures ensuring Users meet regulatory requirements regarding identity and eligibility.
Account: The unique profile associated with a User on wantedwinn.com, subject to all terms herein.
Dispute: Any contention arising between User and Operator relating to services or these Terms.
Responsible Gambling: The set of measures and obligations to support safe and controlled gaming behavior, as legally required in Australia.

Account Registration

OBSERVE: Document AU-mandated age limits, KYC norms, and factual registration steps, integrating wantedwin's systems and user obligations.
EXPAND: Incorporate AU-specific requirements for accurate data collection, privacy compliance, and identity verification to prevent underage gaming and fraud.
REFLECT: Ensure stepwise procedures and User responsibilities are transparent and defensible.

Eligibility & Age Requirements

Minimum Age: Users must be at least 18 years of age and legally permitted to gamble in Australia. Registration and account use by individuals under 18 is strictly prohibited and subject to immediate suspension and reporting under Australian law.
Geographical Restrictions: Access to wantedwinn.com is permitted solely to Users present in jurisdictions where online gaming is lawful. Residents of restricted territories may not register or use the services.

Registration Process & KYC

Account Creation: Users must provide their accurate legal name, birthdate, physical address, email, and any other details required by wantedwinn.com's registration form. The Operator utilizes secure systems for data collection in accordance with the Privacy Policy.
Verification: Email confirmation is mandatory. Upon request, Users must provide government-issued identification, proof of address, and/or evidence of payment method ownership for KYC verification.
False Information: Registration using inaccurate, incomplete, or fraudulent information is grounds for immediate account suspension or termination, with all balances subject to forfeiture as permitted by law.
Password Security: Users are solely responsible for the confidentiality and security of their login credentials. Unauthorized account use must be reported to the Operator immediately.

Regional Compliance Note: All account openings and KYC procedures align with current AU AML/CTF and responsible gaming legislation.

Betting & Gameplay Rules

OBSERVE: Set clear expectations for bets, gameplay boundaries, chat conduct, and integrity standards.
EXPAND: Address AU legal requirements concerning minimum gaming standards, fair play, and anti-fraud provisions.
REFLECT: Promote transparent, safe, and socially responsible gaming practices.

Bet Placement

Minimum/Maximum Bets: As specified for each game. Details are visible on the game interface or announced by the Operator. Bets placed below or above these limits will be denied or voided.
Types of Bets: Users may participate in games of chance and skill as offered. Terms may differ for slots, live casino games, and specific promotions.

Bet Cancellation & Modification

User Requests: Once a bet is confirmed, modification or cancellation is generally not permitted unless due to verifiable technical fault.
Technical Interruptions: The Operator reserves the right to void or adjust bets in the event of network outage, system error, or force majeure, aligned with fairness standards.

Conduct in Live Casino and Chat

User Conduct: Abusive language, discrimination, or disruptive behavior in chats is strictly prohibited. Offenders may be muted or banned at the Operator's discretion.
Prohibition of Fraud: Any attempt to manipulate games, collude, or defraud the system will result in immediate account closure and legal prosecution where applicable.

Regional Compliance Note: Strict adherence to Australian player protection and anti-fraud regulations is required at all times.

Bonus Terms

OBSERVE: Present clear legal conditions for all bonus awards, wagering obligations, exclusions, and promotional terms.
EXPAND: Address AU compliance on fairness, transparency, and anti-abuse controls for bonus usage.
REFLECT: Articulate processes and limitations to minimize regulatory and financial risks while fully informing users.

Bonus Activation: Bonuses are available to eligible Users, subject to the terms of each promotion. Activation requires compliance with stated steps (e.g., code entry, initial deposit) within the specified timeframe, which shall not extend beyond 31 December 2025.
Wagering Requirements: Bonus funds and associated winnings must be wagered as specified (e.g., 40x for slots) before withdrawal is permitted. Maximum bet restrictions may apply until wagering requirements are satisfied.
Prohibited Actions: The use of multiple accounts, low-risk betting patterns, or attempts to circumvent bonus requirements are strictly forbidden and may result in bonus and winnings forfeiture.
Excluded Games & Promotions: Certain games (such as live dealer titles or jackpots) may be excluded from bonus play. Bonuses may not be combined with other concurrent offers unless explicitly stated.
Bonus Expiry: All bonuses and associated free spins will expire if unused within the stated period, not exceeding 30 days from activation or 31 December 2025, whichever comes first.
Modification & Termination: The Operator reserves the right to amend or withdraw any bonus offer in compliance with AU advertising and consumer protections. Notice will be provided in line with the "Changes to Terms" section.

Payments & Withdrawals

OBSERVE: Outline all deposit/withdrawal methods, limits, refund policies, and operational procedures for wantedwinn.com serving AU users.
EXPAND: Incorporate implied requirements for transaction integrity, AML/CTF controls, financial transparency, and consumer protection.
REFLECT: Ensure comprehensive, legally defendable processes for financial transactions and dispute minimization.

Deposit & Withdrawal Methods

Supported Methods: Users may deposit or withdraw funds via credit/debit cards, recognised e-wallets, and selected cryptocurrencies, subject to current availability for AU.
Account Ownership: All payment methods used must be registered in the User's legal name and verified through KYC checks.

Transaction Limits and Fees

Minimum/Maximum: Transaction minimums and maximums are set by the Operator and displayed within the cashier. Single transaction limits and daily/monthly caps may apply for AU users as per AML/CTF policy.
Fees: wantedwinn.com does not generally charge deposit or withdrawal fees, but intermediary bank, card, or crypto charges may apply. Users are advised to consult their providers for such fees.

Processing Times

Standard Timing: Deposits are processed instantly. Withdrawals are subject to account verification and processed within 3 business days, unless further AML checks are required.
Delays: The Operator is not responsible for third-party payment processing delays or interruptions beyond its control.

Refunds & Bonus Funds

Bet/Bets Refunds: In cases of technical malfunction or game cancellation, stakes may be returned to the User's account at Operator's discretion.
Bonus Funds: Non-redeemed or forfeited bonus funds have no cash value and may not be withdrawn.

Regional Compliance Note: Financial operations are conducted in line with AU AML/CTF, ePayments, and responsible gaming standards. All funds are maintained in safeguarded accounts as required.

Limitation of Liability

OBSERVE: Precisely describe wantedwin's obligations and limits under AU law, encompassing fairness, system reliability, and legal exclusions.
EXPAND: Integrate implied AU-standard consumer protections, exculpatory clauses, and compensation limits.
REFLECT: Articulate extent and boundaries of Operator liability in an accessible but robust legal format.

Service Obligations: The Operator shall provide fair gaming, maintain accurate records, and ensure transparency of results using certified software, as required by its Curaçao eGaming License 8048/JAZ (valid until 2025).
Exclusions of Liability: The Operator is not liable for indirect, incidental, or consequential loss arising from technical failures, system downtime, network interruptions, unauthorized account access, or circumstances beyond its reasonable control.
Compensation Limit: In any case, the Operator's maximum liability to any User shall not exceed the value of the bet, wager, or account balance directly affected. No compensation will be payable in excess of such amounts.
Consumer Rights: Nothing in this section excludes rights mandated by applicable Australian consumer laws to the extent such exclusion is not permitted by law.

Regional Compliance Note: The above waivers and limitations are subject to non-excludable guarantees as defined by the Australian Consumer Law.

Intellectual Property Rights

OBSERVE: Identify proprietary rights pertaining to all software, site content, and trade dress of wantedwinn.com.
EXPAND: Explicitly preclude unauthorized use, copying, or distribution.
REFLECT: Ensure robust legal protection with user clarity.

Licensed Materials: All content, graphics, software, logos, and trademarks appearing on wantedwinn.com are the exclusive property of the Operator or its licensors, subject to international copyright, trademark, and related laws.
Prohibition of Use: No User may copy, broadcast, distribute, modify, or otherwise exploit any material from wantedwinn.com without obtaining prior express written consent from the Operator.
Software Restrictions: The downloading or usage of software provided by wantedwinn.com is permitted solely for the purpose of participating in its gaming services, and only within the bounds of these Terms.

Privacy & Data Protection

OBSERVE: Summarize core privacy obligations in accordance with AU data protection requirements and reference full Privacy Policy.
EXPAND: Highlight data handling, storage, and User rights.
REFLECT: Ensure Users understand all personal data is governed by robust and transparent policy.

wantedwinn.com processes all personal data in strict compliance with its published Privacy Policy. User information is collected, stored, and used solely for lawful purposes, including account management, fraud prevention, regulatory compliance, and marketing (where consented). Users may exercise data access and rectification rights as provided by AU legislation. For queries related to data use, please contact the Operator via details below.

Changes to Terms

OBSERVE: Document how Users will be notified of amendments and what rights exist in case of disagreement.
EXPAND: Specify mechanisms (email, site banners), notice periods, and effects of non-acceptance.
REFLECT: Maintain compliance and transparency regarding contractual amendments through 2025.

Notification: The Operator reserves the right to modify these Terms at any time to reflect legal, regulatory, or business requirements. Notice will be provided through direct email (where User consent exists) and/or prominent banner alerts on wantedwinn.com.
Effective Date: Revised Terms take effect on the date published or as otherwise notified. Continued use of the services conclusively indicates acceptance.
Refusal of Terms: Users who do not accept the updated Terms must discontinue use of all services immediately. Withdrawal of available account balances is permitted, subject to standard verification and withdrawal protocols.

Regional Compliance Note: Changes will be implemented in accordance with AU consumer contract requirements and advance notification rules.

Termination & Suspension

OBSERVE: Explain conditions for blocking, closing, or suspending a User account, and the resulting procedures for funds and communication.
EXPAND: Address AU/curacao obligations to prevent fraudulent use, protect minors, and enable user recourse.
REFLECT: Provide explicit steps and rights up to 2025, aligning with AU dispute and consumer protection standards.

Termination by User: Users may request account closure at any time by submitting a request to customer support.
Termination or Suspension by Operator: The Operator may block, suspend, or permanently close accounts in instances of:
- Suspected fraudulent, illegal, or unauthorized activities
- Provision of false or misleading registration data
- Breach of any provision of these Terms or applicable laws
- Regulatory requirement or legal order
Funds Handling: Upon lawful termination, the User's available balance, minus active bonuses and charges (if any), will be paid out within 10 business days after successful identity and compliance checks.
Notification: Users will be notified of account blocking, closure, or suspension via the last registered email address, together with the reason and applicable rights to appeal.

Governing Law & Jurisdiction

OBSERVE: Specify the applicable legal framework and forum for dispute resolution, consistent with operator's licensing and AU standards.
EXPAND: Include provisions for arbitration or court process, compliant with international practice and AU consumer law.
REFLECT: Articulate a defendable mechanism for prompt, neutral dispute resolution to protect both parties.

Applicable Law: These Terms and the User's relationship with wantedwin are governed by the laws of Curaçao, in accordance with Curaçao eGaming License 8048/JAZ (valid to 2025), subject to mandatory provisions of Australian law in respect of AU Users.
Jurisdiction: Disputes relating to these Terms will be subject to the non-exclusive jurisdiction of the courts of Curaçao, except as otherwise required by applicable Australian law.
Dispute Resolution: Where possible, disputes should first be addressed through wantedwinn.com's internal complaints procedure. If unresolved, parties may elect confidential binding arbitration in Curaçao or, where required by AU law, recourse to Australian consumer protection authorities or courts.

Regional Compliance Note: These provisions do not exclude any rights available to Users under non-excludable Australian law.

Contact Information

OBSERVE: Present all available means for User contact with wantedwin and its legal representatives, integrating corporate structure and jurisdictional data as specified.
EXPAND: Provide direct escalation options for both general and legal matters, referencing responsible entities and the official brand domain.
REFLECT: Facilitate transparent and effective communication in English for AU Users throughout 2025.

Official Website: https://wantedwinn.com
Operator Address: Dama N.V., Scharlooweg 39, Willemstad, Curaçao
Regional Entity: Strukin Limited (Cyprus), subsidiary of Dama N.V.
General Email / Legal Contact: Please use the contact form on the official website (current direct email not specified; updates will be published if made available)
Authorised Representative: Ella McAllister

For urgent or regulatory matters, correspondence may be sent to the operational headquarters. For the latest contact information, visit the "Contact Us" section of wantedwinn.com.

Last updated: 1 July 2025. All rights and obligations extend through 31 December 2025 unless otherwise stated.